SWIFF Satellite Terms & Conditions

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This document outlines Screenwave International Film Festival (SWIFF), including SWIFF Satellite Cinema: Vive la France French Film Festival, ticketing Terms and Conditions. SWIFF may vary these Terms and Conditions at any time.  SWIFF will post the varied Terms and Conditions on its website. By purchasing a ticket, you are agreeing to SWIFF’s terms and conditions.

By submitting your order, you are indicating that you have read and accept the Screenwave International Film Festival (SWIFF) and SWIFF Satellite Cinema Terms and Conditions. All orders are subject to credit card approval and billing address verification.

Any unused tickets, vouchers or sessions on a pass will be forfeited at the end of Vive la France 2017 (Sunday 27 August)

Bookings may only be collected by the credit card holder on presentation of the credit card used for the booking, the booking number, and any relevant concessions.

A credit card fee of 1.7% applies per transaction. No booking fees.

All sessions are general admission only. To guarantee a good seat, please arrive early.

SWIFF reserves the right to deny any person admission to any festival managed venues.

All persons seeking admittance to attend an event or session must have a valid ticket, irrespective of their age.

SWIFF accepts a range of concessions to help keep the festival accessible to all. We offer concession tickets on events (where listed) to full-time students, pensioners, healthcare card holders, seniors and SWIFF Film Club members.

SWIFF is a Companion Card Affiliate. Companion Card holders qualify for concession price tickets and a second ticket at no cost for their companion. We recognise the Companion Card at all events, capacity allowing. Call the Jetty Theatre on 6648 4930 for any special requirements, including wheelchair and mobility access. For more information on obtaining a Companion Card please contact: www. companioncard.org.au

Some of SWIFF films are unclassified. Unless otherwise indicated, the age recommendation for these films is 15+. In accordance with Australian Classification Regulations, these films are restricted to persons aged 15 and over unless accompanied by an adult. Films with other age recommendations (all ages/18+) or with classifications are indicated separately. Please check individual film classification details before purchasing your tickets. Proof of age must be shown upon request.

Single Ticket Purchases:

All single tickets are non-refundable but can be exchanged for an equal or lesser dollar value in person or over the phone for $2.00 per ticket. Any cost difference between the two tickets will not be refunded. Single ticket exchanges close 24 hours prior to the event start time.

NO EXCHANGE OR REFUND IS OFFERED ON OUR OPENING NIGHT GALA

Festival Passes:

Take 5 Film Passes and Take 10 Film Passes cannot be refunded either in full or part. Tickets booked on Passes can be exchanged in person, online or via the SWIFF website for a fee of $2 per ticket. Exchanges close 24 hours prior to session start times.

All SWIFF Passes are for a single person’s use and are not transferable to another person or refundable. Passes are valid up to two redeems per film.

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